Refund Policy

Due to the nature of our products being perishable consumable goods, we do not accept returns on opened or used items.

We will only offer refunds or replacements where items are damaged, faulty, or incorrectly supplied. Proof of purchase is required.

If you believe there is an issue with your order, please contact us within 30 days of delivery at info@blacknectar.co.uk.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Gift cards are non-refundable.

Customers are responsible for return shipping costs unless the item is confirmed as faulty or incorrect.